Privacy Policy

Last updated: 12 November 2026

What we collect

• Email address. Used only to sign you in, confirm your address and reset your password. It is never shown to other users.
• Username. Chosen by you. It is how you are found in the app.
• An approximate location, read once when you start a shift on the barista side, or when you open the nearby list as a customer. We do not track you in the background and we keep no history.
• Messages and pings you send through the app.

What we do not collect

• No phone number.
• No real name unless you type one into your profile.
• No contact list, no advertising identifier, no third-party analytics.
• No payment details. Tips are settled outside the app, and subscriptions are handled by Apple or Google, who never tell us who paid.

What other people can see

Baristas appear under a generated name and avatar. A customer never sees a barista's real profile unless that barista deliberately switches to Public Mode. Approving a follow request reveals a second generated name, not a real identity. Exact coordinates are never sent to any device — only a distance such as "within 50m".

How long we keep it

Until you delete your account. Deleting your account removes your profile, names, broadcasts, saved locations, shifts, follows, favourites, pings and messages immediately.

Deleting your account

Open the app, go to Settings, and choose Delete account. It takes effect at once and cannot be undone.

Children

The app is not intended for anyone under 18, and accounts found to belong to minors are removed.

Reporting and blocking

Every ping and message can be blocked or reported from inside the app. Reports go to a human, and we act on reports involving threats or the safety of a person first.

Contact

privacy@cafesua.app